Returns, Shipping & Terms
Essential trust signals for the Egyptian e-commerce market, maintaining our premium positioning.
Returns & Exchanges
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Returns and exchanges are accepted within 14 days of receiving your order, in accordance with Egyptian Consumer Protection laws.
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To maintain our premium quality standards, items must be unworn, unwashed, and returned in their original Raqiya Lady packaging with all tags attached.
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Contact us via WhatsApp or Instagram. A courier will be dispatched to pick up the item.
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Standard shipping rates apply for exchanges and returns unless the item is defective upon arrival.
Shipping & Terms
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Standard delivery takes 2–5 business days across all Egyptian governorates.
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We offer Cash on Delivery (COD) and secure online payment options.
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Due to the premium nature of the linen and cotton blend, please follow the care instructions provided on the garment tag to ensure longevity.